Dear Guests:
We want to share with you some of the adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests and our community. We’ve made many internal changes to our salon procedures but we wanted to share the ones that will affect you at your visit.
Please come alone to your appointment. We will not accommodate extra family members, children or friends. If they come with you, they will need to wait outside. No handshakes or hugs for us at this time either please! We ask that you limit your belongings brought into the salon, preferably only your payment method, id, and phone.
All guests will be required to wear a mask that hooks behind the ears (all staff members will be required to wear masks and shields as well). We will do our best to apply your hair color without getting it on your mask. It would be best to use a disposable mask if you are concerned with hair color stains. If you do not have a mask, we will provide one for you.
When you arrive to the salon, please wait outside or in your car; we will text or call you to come in. This will eliminate extra people in the salon at one time (as we have a capacity limit based on square footage) and allow us to clean the styling station. Upon entering the salon, first you will be required to have a contactless temperature reading, answer a brief questionnaire and sign a waiver. Upon clearing the health protocols you’ll be asked to go directly to the restroom to wash and/or sanitize your hands then directed to the styling chair with the stylist, all the while maintaining 6ft of social distancing. If you have an elevated temperature or are unable to answer no the all questions, you will
be asked to reschedule your appointment for a later time (please note we are holding all staff members to this same protocol).
We will NOT be having you change into color robes. Please wear an older T-shirt or something that has a lower neckline. We will be using disposable paper gowns for color and styling capes as usual (which are always washed in between uses) or plastic disposable capes if preferred.
Guests will be seated at every other station which are more than 9 feet apart. We will not be offering beverages at this time, please bring your own water with you.
We ask to keep your mask on at all times.
Towards the end of your service, a member of our guest care team will begin the checkout process in the styling chair. We will total your service, add gratuity and your retail hair care products (we will gather them for you and bag them up. At this time no guest will be allowed to shop the retail). We will have a sign on the floor notating where to stand for checkout. If you need to approach the desk for payment, you will be advised when to proceed forward to allow our front desk to step back. Please hand cash to the stylist or their work tray only. They will have a plastic zip lock bag for cash tips.
We will not be booking future appointments inside the salon. This is to shorten the amount of time you’re spending in the building and eliminate the number of staff we need to have working. We will note your future appointment day and time preferences and call or text you in a timely fashion to book your next service.
Please know how very important providing excellent service is to us. These new measures we are taking are temporary until we can get back to the standards that you've come to expect from us. We hope that will be sooner than later. Currently we are upholding state board recommendations and shampoos (close face to face contact) will be limited to color and extension services. Additionally all waxing, all makeup applications and eyelash extension services will not be performed. If receiving color we kindly ask that during processing time you limit your mobility in order to maintain social distancing. All seating will be removed other than the stylist chairs.
* A $3.50 sanitation fee is implemented for all services. This will remain in effect only until current guidelines and protocol are required.
We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion as a team with a positive attitude and high level of professionalism. As these circumstances are ever changing, they will require our constant attention and reevaluation. We ask that you please be patient with us as make the necessary adjustments to comply with any national, state, city or state board regulations.
Respectfully,
Salon Diversions
We want to share with you some of the adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests and our community. We’ve made many internal changes to our salon procedures but we wanted to share the ones that will affect you at your visit.
Please come alone to your appointment. We will not accommodate extra family members, children or friends. If they come with you, they will need to wait outside. No handshakes or hugs for us at this time either please! We ask that you limit your belongings brought into the salon, preferably only your payment method, id, and phone.
All guests will be required to wear a mask that hooks behind the ears (all staff members will be required to wear masks and shields as well). We will do our best to apply your hair color without getting it on your mask. It would be best to use a disposable mask if you are concerned with hair color stains. If you do not have a mask, we will provide one for you.
When you arrive to the salon, please wait outside or in your car; we will text or call you to come in. This will eliminate extra people in the salon at one time (as we have a capacity limit based on square footage) and allow us to clean the styling station. Upon entering the salon, first you will be required to have a contactless temperature reading, answer a brief questionnaire and sign a waiver. Upon clearing the health protocols you’ll be asked to go directly to the restroom to wash and/or sanitize your hands then directed to the styling chair with the stylist, all the while maintaining 6ft of social distancing. If you have an elevated temperature or are unable to answer no the all questions, you will
be asked to reschedule your appointment for a later time (please note we are holding all staff members to this same protocol).
We will NOT be having you change into color robes. Please wear an older T-shirt or something that has a lower neckline. We will be using disposable paper gowns for color and styling capes as usual (which are always washed in between uses) or plastic disposable capes if preferred.
Guests will be seated at every other station which are more than 9 feet apart. We will not be offering beverages at this time, please bring your own water with you.
We ask to keep your mask on at all times.
Towards the end of your service, a member of our guest care team will begin the checkout process in the styling chair. We will total your service, add gratuity and your retail hair care products (we will gather them for you and bag them up. At this time no guest will be allowed to shop the retail). We will have a sign on the floor notating where to stand for checkout. If you need to approach the desk for payment, you will be advised when to proceed forward to allow our front desk to step back. Please hand cash to the stylist or their work tray only. They will have a plastic zip lock bag for cash tips.
We will not be booking future appointments inside the salon. This is to shorten the amount of time you’re spending in the building and eliminate the number of staff we need to have working. We will note your future appointment day and time preferences and call or text you in a timely fashion to book your next service.
Please know how very important providing excellent service is to us. These new measures we are taking are temporary until we can get back to the standards that you've come to expect from us. We hope that will be sooner than later. Currently we are upholding state board recommendations and shampoos (close face to face contact) will be limited to color and extension services. Additionally all waxing, all makeup applications and eyelash extension services will not be performed. If receiving color we kindly ask that during processing time you limit your mobility in order to maintain social distancing. All seating will be removed other than the stylist chairs.
* A $3.50 sanitation fee is implemented for all services. This will remain in effect only until current guidelines and protocol are required.
We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion as a team with a positive attitude and high level of professionalism. As these circumstances are ever changing, they will require our constant attention and reevaluation. We ask that you please be patient with us as make the necessary adjustments to comply with any national, state, city or state board regulations.
Respectfully,
Salon Diversions